Terms of Service

Who this is between

These terms cover work between you (the client) and Webtechnosys, a web development studio led by Mehedi Hasan. Where a signed contract or statement of work says something different, that document wins.

What we do

Websites, web applications, e-commerce, CRM and internal tools, AI automation, mobile apps, and 2D/3D games. Design, build, launch, and the handover that lets you run it without us.

How a project starts

You send a brief or talk to us. We send a written quote with a fixed scope, a price, and a timeline. A project begins when you accept that quote in writing and the deposit clears. Verbal approval is not enough — it protects both of us to have it in writing.

Payment

• A deposit of 40–50% before work starts, with the balance split across agreed milestones.
• Invoices are due within 14 days unless the quote says otherwise.
• Prices exclude VAT, sales tax, and any local duties, which are added where legally required.
• Third-party costs — domains, hosting, licences, paid plugins, app store fees — are billed at cost or paid by you directly.
• Persistent late payment lets us pause work and withhold launch until the account is clear.

What we need from you

Content, brand assets, access to accounts, and feedback within a reasonable window — usually five working days per review round. Projects stall on missing content more often than anything technical, and long silences may push your timeline or require rescheduling.

Changes to scope

You can change your mind. Anything outside the agreed scope becomes a change request with its own price and timeline, quoted before work starts. We will never quietly add hours and surprise you on an invoice.

Timelines

Timelines are honest estimates based on the agreed scope and prompt feedback. Delays caused by late content, added scope, or third parties move the date accordingly. If we are the reason for a delay, we say so and fix it.

Who owns what

• Once the final invoice is paid, you own the custom code, designs, and content we produced for you.
• We keep ownership of our internal libraries, tooling, and generic components, and grant you a perpetual licence to use them within your project.
• Open-source and licensed third-party components stay under their own licences.
• We may show the work in our portfolio and case studies unless an NDA says otherwise — ask and we will keep it private.

Third-party services

Projects usually rely on services we do not control — hosting, payment processors, mail providers, app stores. We choose carefully and configure them properly, but we are not responsible for their outages, price changes, or policy decisions.

Support after launch

Every project includes 30 days of support after launch: bugs, small tweaks, and questions are covered. Bugs mean the thing we built not doing what the agreed scope said. New features are new work. After 30 days you can move to a support retainer or call us as needed.

Cancelling

Either side can walk away in writing. You pay for work completed up to that point; the deposit covers the discovery and scheduling already spent and is non-refundable. If we cancel without cause, we refund anything paid for work not yet done.

Confidentiality

We treat your business information as confidential, before and after the project. We sign NDAs on request, at no cost, and we expect the same discretion about our pricing and process.

Our liability

We stand behind our work, but our total liability is limited to the fees you paid for the project in question. We are not liable for lost profits, lost data, or indirect losses. Nothing here limits liability for fraud, gross negligence, or anything the law does not allow us to limit.

Governing law

These terms are governed by the laws of [jurisdiction], and disputes go to the courts of [jurisdiction]. Before anyone involves lawyers, we agree to spend 30 days genuinely trying to resolve it directly. Consumer clients keep any mandatory protections their local law gives them.

Changes

We may update these terms for future projects. The version in force is the one published when you accepted your quote, and we keep previous versions available.

Contact

legal@webtechnosys.dev — postal address on the Legal Notice page.