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Hartwell & Voss

Legal services — client intake

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Hartwell and Voss law firm homepage

The brief

Legal visitors often arrive under pressure and do not know which practice area or attorney fits their situation. The firm needed to establish credibility while guiding people toward useful context and a responsible case review.

Our approach

We organized the experience around legal need rather than firm structure, connecting each practice area to relevant attorneys, results, insights, and next steps. The content system and intake flow were planned alongside clear advertising and relationship disclaimers.

The result

A more legible path from concern to consultation, giving prospective clients useful context before they contact the firm.

More work

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